The salesman said he was from a well known cable company whose service I had used in the past (I'll save them the embarrassment of mentioning which one). I let him know that I'm happy with my current cable service, WOW. I told him it's a great service, there are almost no outages, and I pay a reasonable low rate. When I told him how much I pay each month he said it was a shame that I didn't qualify as a win-back customer, because if I did he could have offered me a lower rate than what I currently pay.
What a horrible thing to tell a prospect! He just interrupted my weekend to tell me that I'm not a priority to his company! Unlike last week's sales rep this guy was an adult, so I didn't feel obligated to explain his error to him. Instead I said "well, that would've been nice" and closed the door.
